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TrueYou: Identity Manager

TrueYou FAQ's

  • Q: What is TrueYou?

    A: TrueYou is the University of Nebraska and the Nebraska State College System's Identity Manager, which provides the underlying authentication information for various campus-wide systems, such as SAP, Firefly and the Student Information System. The goal of TrueYou is to reduce the number of ID's and passwords that you are required to know by using this authentication information in multiple systems.

    TrueYou contains self-service functionality such as:

    • Account claim
    • Password change
    • Management of lost passwords
    • Guest account registration
  • Q: What is Identity Management?

    A: Identity Management is the management of the life cycle of credentials for users that need access to various campus resources, both technical and physical. The Identity Management project was started to find an easy way to get employees, students and others associated with the campus access to the resources they needed as quickly as possible. If you think about all of the things associated with each campus that need to know who you are (applications and websites, building access locks, parking, campus fitness facilities, etc.), finding one common underlying management system for all of those applications within and amongst the campuses has been a challenge.

    Another outcome of this project was the identification and creation of a unique identifier known as the Nebraska Unique Identifier (NUID) to replace the use of the Social Security Number in many applications.

  • Q: What is an NUID?

    A: The NUID (Nebraska Unique Identifier) was developed as a replacement for the Social Security Number as an unique identifier in campus systems. Your NUID is used as your log on ID in several systems, such as Firefly, SAP, the new Student Information Systems and other systems on your campus. Since the NUID is recognized by the University campuses and the State College system, you will have the same NUID at UNK, UNL, UNMC, UNO, Chadron State College, Peru State College and Wayne State College. Those systems that use TrueYou as the authentication system will also have the same ID (NUID) and password for all of those systems.

  • Q: Where can I find my NUID?

    A: Several campuses have printed your NUID on your ID card, so check there first. If you don’t see it there, contact your Campus Helpdesk.

  • Q: What other websites/applications can I use my TrueYou accounts to access?

    A: Your TrueYou accounts can be used to access Firefly, NeSIS the Student Information System, campus single-sign-on services, eduroam wireless, as well as other collaborative research and scholarship services available through InCommon.

  • Q: What is “claiming my identity”?

    A: Claiming your identity refers to the act of going to TrueYou and setting your security questions and passwords for the first time. This process can only be done once. The security questions, as well as your email address, can be used to identify yourself if you need to reset your password in the future.

    For more information on the account claim process, visit the New Employee Account Claim documentation.

  • Q: How do I manage multiple campus accounts?

    A: If you're entitled to multiple campus accounts, the Change Password page will allow you to set your campus passwords individually. Visit this page for more information on accessing another campus's resources.

  • Q: How do I reset my password if I forget?

    A: You will be required to verify your identity in order to reset your TrueYou managed accounts. Visit the Forgot Password page and provide your NUID or personally identifiable information to look up your account. Once you have your NUID you may provide your email address on-file for a reset password link, or answer your security questions to reset your password.

  • Q: Who do I call if I need help?

    A: If you need help with your NUID and password, or validating your account in TrueYou, contact your Campus Helpdesk.

Campus Helpdesk Support

If you need help with your NUID, password, or validating your account in TrueYou, contact your campus helpdesk: